Gartner’s 2015 top strategic technology trends for government are the prime enablers of new service models for digital government. CIOs and IT leaders can use this research to assess the impact of these technologies on their IT organizations, and to determine the business value for their agencies.
Technologies that enable new service models for digital government must be at the top of the list for government organizations as they prioritize technology investments, according to Gartner.
Gartner has identified the 10 most important technology trends for government in 2015 in order to help CIOs and IT leaders assess critical strategic technologies and plan their enterprises’ or agencies’ IT roadmaps.
Spending by national, federal and local governments worldwide on technology products and services is forecast to decline 1.8 percent from $439 billion to $431 billion in 2015, growing to $475.5 billion by 2019.
Gartner research director Rick Howard said organizational culture, legacy IT systems and business processes, stretched IT budgets, and the lack of critical IT skills are among the inhibitors for government CIOs when evaluating and selecting new technology or sourcing options.
“Public sector CIOs can gain support for digital innovation from public officials and administrators by explaining digital innovation in terms of business priorities and presenting relevant examples of what the consumer service industry or other digitally savvy government agencies have done, how they have done it, and what the results have been,” said Mr. Howard.
“These strategic technology trends have substantial disruptive potential that is just beginning to materialize and will reach an inflection point within the next three to five years,” said Mr. Howard. “Public sector CIOs can capitalize on the value of these trends by first determining how they will impact government program operations or service delivery models, and then by building the organizational capabilities and capacity needed to support them.”